Several major airlines, media companies, banks, and telecoms firms worldwide experienced system outages on Friday, disrupting their operations. American Airlines, Delta Airlines, and United Airlines grounded flights shortly after Microsoft resolved a cloud-related outage that affected low-cost carriers. It is unknown if the flight cancellations were related to the Microsoft issue. Cybersecurity firm Crowdstrike, used by half of Fortune 500 companies, was connected to the outages due to a defect in a Windows content update. The CEO confirmed it was not a security incident but a technical issue that has been fixed.
The Philadelphia International Airport reported system outages impacting flights globally, advising passengers to check with their airlines for updates. The Federal Aviation Administration monitored the situation, with over 500 cancellations and 1,100 delays reported by 6 a.m. ET. The Wilmington International Airport also faced disruptions, with no flight information available on its website.
American Airlines, Delta, and United Airlines confirmed the technical issue affecting their operations. Passengers are entitled to refunds if their flights are canceled, but additional compensation may vary based on whether the cancellation was within the airline’s control. The impact of the global tech outage stressed the importance of technological resilience in the air travel industry. This report contains information from Reuters.
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