Enhanced 911 services are on the rise in Delaware, with plans to have statewide coverage by 2026. This service, funded by a surcharge on phone bills, allows callers to stream live video from emergency situations and utilize text translators for non-English speakers, known as “E – 911.” Governor Matt Meyer emphasized the importance of saving lives and protecting public safety with these innovations.
Dover was among the first police departments in the country to implement these new features, with various emergency response centers across the state also having enhanced 911 capabilities. The NextGen project, funded by the State’s E911 Board, aims to upgrade equipment and software in 911 centers to keep up with changing technology. State 911 Administrator Robert Williams highlighted the commitment to evolving the 911 system to meet the communication preferences and needs of citizens.
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